Earn Hail The Hop loyalty points every time you buy from us either online or in-store and get access to a huge range of great rewards! 


There's plenty of ways to earn points.

Make a purchase in-store or online and get 1 point for every £1 spent on take away purchases. 

Refer a friend and get 50 points when they make their first online purchase. They'll also get 10% off their first order so everyone wins! 

Follow and share us on social media for 5 bonus points. 

Birthday bonus, get 25 points from us on your birthday, every year. You don't even have to do anything, just have a birthday. Brilliant right? Unless you were born on 29th February. 


The rewards are plentiful! Exchange your points for a reward or keep building them up to increase their value and level up. Check these out for size! 

75 points: £1.50 off any purchase in-store or online.

150 points: Choices, choices. Get a Free Beer (availability varies, please check the widget for details).

250 points: £10 off when you spend £70 in-store or online. 

350 points: Free Ghost Whale T-shirt when you spend over £25. 

500 points: £15 off when you spend £50 in-store or online OR get a free Ghost Whale Beanie Bobble Hat when you spend over £25

666 points: Inspired by our bathroom neon in Putney, the 'Number Of The Yeast' points reward is a choice between 20% off your order or a free sharing bottle (availability varies, please check the widget for details). 

1000 points: £50 off when you spend £120 in-store or online. 

1500 points: Cash in big with as much as 50% off thanks to a massive £100 off your entire order when you spend £200 or more! 



To claim a reward online, make sure you're logged into your account, click on the 'Hail The Hops Loyalty' widget on the right hand side of the screen and select the reward you want to claim from the 'rewards' tab. Your unique discount code will be emailed to you to be used at the checkout. The discount code you receive is valid for 60 days so be sure to use your discount in time as the points can not be re-applied to your account. 

To claim a reward in-store, simply let our team know which reward you'd like to use and we'll make the adjustment at the till. Simple! 

When you claim a reward, your points balance will reduce by the value of the reward. 

Your Hail The Hops points are there to be enjoyed, please don't forget about them. Your points have a six month life span. If you do not redeem any of your rewards for six months, or you do not buy from us for six months then your points balance will reset to zero. 

Discounts afforded by using your loyalty points that are redeemed in-store are only valid for take away purchases. Discounts can not be used against drink-in purchases. 

Hail The Hops loyalty points are not accrued on purchases where a discount has been applied.

Hail The Hops loyalty points are not accrued on drink-in purchases or event tickets. 


ONLINE - If you already have an online store account with us, then you need do nothing more, you're already set up. If you don't, simply set one up and then you're good to go. If you have a customer account with us in-store already, be sure to use the same email address when registering your account online so the points can link up nicely. 

IN-STORE - Likewise, in-store, make sure we have you registered as a customer on our in-store system with your email address (the same one you use for your online store account) and everything will link together.